Shipping & Returns

Shipping

Standard shipping orders are processed in 1-3 business days and Express orders are processed in 24 hours. All prices are in CAD.

  Cost  Delivery Time $200+
ONTARIO | STANDARD $12 2-5 business days $0
ONTARIO | EXPRESS $24 1-2 business days $24
CANADA | STANDARD $12 - $15
2-9 business days
$0
CANADA | EXPRESS $24 - $30 1-4 business days $24-$30
USA | STANDARD $15
3-5 business days
$0
USA | EXPRESS $30 1-2 business days $30
INTERNATIONAL TBD at checkout
TBD at checkout
-

We do not cover international customs clearance fees or duties that your package may be subject to.

 

Pre-Orders

Please allow 1-3 business days for your pre-order to ship after the suggested date. Orders are fulfilled in the order they are received. 

Once your pre-order has been placed, it cannot be changed. If you would like to make changes, you will have to cancel your order and will have to place a new order with the correct items.

Please note that all in-stock items that are purchased with a pre-ordered item will ship together when the pre-ordered item is ready to ship. If you would like to receive your in-stock item first, you must place two orders; one for in-stock item and one for pre-order.

 

Return Policy

We allow exchanges and store credits on all regular priced items (excluding headbands, which are final sale) within 7 days from the date you received your order. To complete an exchange, the following requirements must be met:

1. Item/items must be in original condition with hygiene seal remaining in place and unaltered.

2. Items must not be worn or have stains from make-up, deodorant, sweat or any other substance on them.

When trying on your Nyud, please fit your items over your underwear and keep the bikini in the packaging in a clean environment to avoid any accidental stains or damages. We reserve the right to refuse any items being sent back that do not meet the above requirements.

HOW DO I ORGANIZE AN EXCHANGE/STORE CREDIT?

To request a return, please click here. Note that we do not cover any exchange shipping costs.

SALES AND DISCOUNT CODES

Items purchased on sale, with a  discount code, or free shipping are final sale. If you have a question or concern don't hesitate to reach out to our Customer Care team. Contact Us.