Fit Guarantee
Your perfect fit, on us.
Trying new swimwear can be intimidating. At Nyud, we’re confident in our designs. That’s why we’re covering the cost of your first exchange shipping label on your first order with us.
How It Works
FREE RETURN LABEL
for your first exchange
APPLIES TO YOUR FIRST ORDER
with Nyud
EASY EXCHANGE PROCESS
fast & online
The Fit Guarantee
How do I know if I qualify?
If this is your first-ever order with Nyud and all items are not marked final sale, you’re eligible for the Fit Guarantee.
Even if you used a promo code, you still qualify — as long as the items are not final sale and meet our exchange conditions.
How do I start an exchange under the Fit Guarantee?
To request a return, please click here.
Can I exchange for a different style or just a different size?
Yes — you can exchange for any item or size on our site. Don't see anything you love? We'll issue you a store credit.
What condition do the items need to be in?
To complete an exchange, the following requirements must be met:
1. Item/items must be in original condition, with hygiene seal remaining in place and unaltered.
2. Items must not be worn or have stains from make-up, deodorant, sweat or any other substance on them.
When trying on your items, please fit your items over your underwear and keep the pieces in the packaging in a clean environment to avoid any accidental stains or damages. Items returned must be unused, and folded neatly in original packaging.
We reserve the right to refuse any items being sent back that do not meet the above requirements. Returns deemed not acceptable will be returned back to you at your expense.
Does this apply to sale items or final sale?
Final sale items and final sale promotions aren’t eligible, but all other purchases, including those made with a promo code, qualify for the Fit Guarantee.
I’ve shopped with Nyud before, am I still eligible?
The Fit Guarantee applies to your first order and first exchange only. We’re happy to cover the return label on your first purchase to help you find your perfect fit.
What happens if the item I want is sold out?
If the item you'd like to exchange for is sold out, we’ll issue you store credit so you can choose something else you love when you're ready.
Can I use the Fit Guarantee more than once?
The Fit Guarantee applies to your first order and first exchange only — just enough to help you find your perfect fit.
